What To Do When Your People – You Among Them – Screw Up

http://www.youtube.com/watch?v=Is6xa3UlTYs”>http://www.youtube.com/watch?v=Is6xa3UlTYs

Friends, What if you screwed up a lot? Made judgment calls that didn’t work.  Relied confidently on past experience only to find out that there were different variables at play this time.  What if your people messed up a lot, like missed their goal 70% of the time? So, consider this: last year only 23 … Continued